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Just to update you—I have sent at least five emails within 4 days consecutively over my recent complaints and still failing renew card.
NO ANSWER AT ALL, not even a decent note that my recent emails have been obtained and will be answered lately. NO –not a thing from IST Headquarter. So I assume as an Elite status holder/Star Gold I am just as important as the fly on the wall….. OH, it really sucks TK!!!!