Reply To: Turkish Airlines inconsistent service attitude or just indifference

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You have to admit when TK used the leased B777 from Jet Airways and used them on the LHR-IST– it was the best airline and the best Bus. and even First Class on this route!!! The price was and still very good. And during these periods where my plans were BKK, SIN and HKG, the very good experiences with the B777 also continued beyond IST. So it was a fantastic time with TK. Now, we are back in reality!! What an awakening! Alright to be very fair. The A330/340 still used on LHR-IST are still fantastic comparing to other European airlines flying this route, like BA’s regional C class.. The food and service on board is, in my opinion, one of the best at the moment. TK has a good premium product, the huge problem is the inconsistency to maintain these good improvements like full flat bed(hopefully going to be back in the ordered B777)…. And when their Service Centre in IST finally cope with the problems and be consistent, then they really deserve to be a reinforcement for Star Alliance.

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