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RichardB
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I gave up on KLM when they started charging for advance reservation of the long haul economy exit row seats. Our travel policy will not pay for such things, so that almost guarantees no exit row seat. regardless of how early you turn up at the airport.
Instead i almost always fly lufthansa. The concentration of my flights got me a senator card and now I can reserve LH exit row seats (for free). There is no way I would work my my back up through the KLM card system to get the same level at KLM, it would be torture.
I used to be KLM platinum, LH silver. Now I have LH senator, KLM basic level card.