Reply To: Middle Eastern carriers’ service standards drop

Back to Forum

BigDog.
Participant

A typical unfortunate trend

http://www.dailymail.co.uk/news/article-2326003/Ryanair-air-hostess-blows-whistle-contract-staff-forced-months-unpaid-leave-buy-uniforms.html

The Cabin Crew role has gone from one of the most to one of the least desirable so the quality of recruit and service will follow a similar trend in the long term

http://www.telegraph.co.uk/travel/travelnews/10013321/Flight-attendant-the-worst-job-in-travel.html

IMO, carriers no longer view the cabin crew as a market differentiator so invest sufficient to provide an acceptable level of service at best.

Be up-to-date
Magazine Subscription

To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below

Polls