Reply To: bmi: Couldn’t Organise a P*ss Up In A Brewery

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The new bmi International Lounge in LHR T1 opens on Monday 1 June.

The first SNAFU is the use of the branding “No. 1 Heathrow”.

This is already a trademarked brand in use by a pay as you go Loungegroup at both Gatwick and Stansted:

I expect the branding to be dropped or a legal showdown very soon!

No-one is quite sure exactly which of bmi’s customer’s will have access, as confusing messages have been sent out in bmi emails (there’s a first).


(don’t you love those succinct URLs?)

*Please note as per DfT regulations, London Heathrow to Dublin is regarded as a domestic route within the airport environment and therefore customers flying to Dublin will need to use our Domestic lounge.

Gold and Silver Diamond Club members may use bmi Number One Heathrow when travelling on any bmi operated flight.

Other Diamond Club members must be travelling on a Business Class ticket (or Economy Flexible ticket on international short-haul flights between London Heathrow and Amsterdam, Brussels, Venice, Palma, Hanover).

Though others have been told only *G holders may use the lounge when flying domestically, others have been told access will be restricted to bmi *G only (excluding other Star Alliance Elite cardholders).

Seems they have an AGA just to contribute that little bit extra to global warming (perfect this time of year…. – perhaps they are going for that Indian Call Centre feel?) as well as a few other tricks up their sleeves.

Apparently you will be able to get a hot lunch and a shower. Probably much needed after a hot lunch.

Let’s hope the bmi habit of installing Dalek-defeating steps throughout their lounges will not be in evidence here.

Proper hand-pull beer will be available (no doubt to placate Northerners now denied direct service to Leeds), though this being bmi, I would not expect that particular feature to be working the first day.

Champagne and strawberries tomorrow at 11am, if you happen to be passing through… will be interesting to see what bmi have done with the former BA Domestic Terraces lounge, and indeed how long before Lufthansa marches in and closes down this little, and sadly rather lost airline which used to be such a shining star.

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