Reply To: Shocking Incompetence of bmi’s Diamond Club Systems Upgrade

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I have the same issue and criticism as GlobalTravellerTom; I see no change to the redemption bookings system, I too have some decent amount of miles to use but can only go to Cairo or Moscow! No thanks, I’d like to go a bit further afield please.

When will BMI stand-up to being a decent Star Alliance member and offer redemption bookings online to ALL routes, with visibility across the alliance, without having to call their ridiculous call centre in India?

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