Reply To: Shocking Incompetence of bmi’s Diamond Club Systems Upgrade

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Fortunately BA are flying to Saudi Arabia again and I have no further need to deal with BMI. Based on what I know from the company I work with bmi must be losing business big time on the routes here. We all know the Diamond Club is a complete joke as is the call centre in India. A shame really because the business class product isn’t bad and the crews on the flights have always been professional.

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