Reply To: Shocking Incompetence of bmi’s Diamond Club Systems Upgrade

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Business Traveller replies:

We contacted Bmi for a reponse to the original post below, and have received the following reply from Juliet Hutchin, head of loyalty:

“It is good to see our Diamond Club members are so passionate about the introduction of our new loyalty system. Unfortunately we are experiencing some technical difficulties with our website, and currently some of the functionality within our member log in area isn’t yet live. The good news is that all of the issues raised are being worked on as top priority, and we anticipate that the website will be fully live within a few days. We’d like to thank members for their patience and apologise for any inconvenience caused.”

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