Reply To: Shocking Incompetence of bmi’s Diamond Club Systems Upgrade

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Some time ago, it was generally accepted that what should have been the ‘pre-production’ testing of British Leyland’s cars was actually carried out by their hapless customers.

British Leyland changed its name and was bought by Germany’s BMW.

BMW quickly realised that they had bought a company which needed intensive care. Their ‘English Patient’ ultimately proved untreatable however and, with grieving relatives standing impotently around, the plug was mercifully plugged.

With abominable web development, ludicrous call centre support, route withdrawals, equipment and service level downgrades, bmi British Leyland Airways appears to be flying the flag for a great British tradition.

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