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I have to agree some of the staff are very unhelpful and cut you off when you have noot finished. I have been trying to book business class seats on Singapore Airlines on my BMI miles for March 2010. First I am too early then, its not available and now its sold out. How I ring almost everyday.
Has anyone flow Lufthansa business class KUL to LHR – Are the seats flat bed or KLM style at an angle?