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I rarely use the railway in the UK with the exception of the Eurostar however I did take a journey earlier this year from London to Leeds and found the experience pretty unpleasant however in defence of the UK rail system I should say that I everyday rail travel awful in most countries.
Outside of TGV type services the typical city to city commuter services are poor in every country I have used the trains.
Perhaps nobody is capable of providing a clean, reliable, reasonably priced, comfortable rail service ?