Reply To: AVIS Reservations Bad Customer Service.. sign of things to come.

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I moved from Avis to Hertz several years ago after a couple of less than satisfactory experiences and, on the whole, I find them to be very good (not excellent).
They have generally tried to help when issues have arisen – This might be because I hold Presidents Circle Status, I don’t know.
You can join their ‘Gold’ programme online which works in a similar way to Avis preferred.
Good luck

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