Reply To: Uber – be aware, fee for cancelling a car?

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IanFromHKG
Participant

I cancelled an Uber car in HK a while back, and was clearly notified on the screen that there could be a cancellation charge after five minutes, before I confirmed the cancellation. Fortunately I had taken screenshots when I originally called for the Uber and at the time I cancelled it, so I had all the evidence I could need to show that the car was still showing as 10 minutes away and was no nearer to me than when I called it. Fortunately, Uber didn’t make a charge. But I definitely got the message about the possibility.

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