I have used Uber extensively in the US and Canada for a couple of years and, on the whole, I find them to be excellent. There have issues, which I have complained about, drivers holding the GPS systems in their hands rather than using a windscreen bracket for example.
I also have the issue of the system telling me 2 mins when the reality is 10…..mainly in the big cities where the GPS can often send the car 1 block behind or in front of your true position.
If you’ve ever got into a Yellow Cab somewhere like LA Guardia or PHL then you will know how disgusting those cars can be…. I will keep on with Uber