Ian – if the BAA is providing a gratis drop off zone, a similar pick up zone should also be provided.
I agree, that public transport to and from the airport would ease the burden, but unless you are coming from central London the links are poor.
Whats very intereting outside T3, it there is more money being spent on allowing smokers to stink the place – never have I been to such a smelly open air space than outside T3. I tried to throw away an emptu coffee cup and could only find giant ashtrays but no bins (apart from 2 plastic bags by one of the doors).
I wonder how the new T2 is going to be designed regarding drop off / collection..