Reply To: User reviews – who do you trust?Back to Forum
I use tripadvisor, and like most users here, ignore the first-time posters, and those who’s holiday seems to have been ruined by some extremely trivial matter. You do need to read a lot of reviews to get a truly balanced view. Skytrax seems to be incredibly biased towards those airlines who pay and so I would never take any notice of that. I tend to read trip reports on flyertalk to try and get an understanding of what an airline is like.