Reply To: User reviews – who do you trust?

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smith101
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I use tripadvisor, and like most users here, ignore the first-time posters, and those who’s holiday seems to have been ruined by some extremely trivial matter. You do need to read a lot of reviews to get a truly balanced view. Skytrax seems to be incredibly biased towards those airlines who pay and so I would never take any notice of that. I tend to read trip reports on flyertalk to try and get an understanding of what an airline is like.

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