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Dennis0705
Participant

Hi

I have been refused access on 3 consecutive weeks to the Lounge in Leeds/Bradford Airport. This week, I was standing beside another couple who also had been refused access on 3 occassions. I have paid the annual subscription for full access. I now understand from their small print that they can deny access when full. This is understandable in exceptional circumstances but should not be the norm. The girl at the Desk shouted out across the Queue, we are not acceptiong Priority Pass Cards Today!. This all feels very wrong and abusive. When you are being refused it feels insulting. Has anyone else experienced the same problem. I am planning to take a class action if there is sufficient evidence of abuse. Let me know.