You make a fair point FlyingChinaman. The UK government is trying to make billions in savings mainly due to a tad profligate attitude of the prior government. In the NHS they are making cuts to the back office whilst committing to maintain front line service.
Currently out of 10 BA employees less than 3 are engaged in actual flying. Compare that with easyjet where 9 out of 10 employees are flying. BA has gone some way to reduce to huge non front line overhead and they have still a significant way to go. Over many years BA has built a huge bureaucratic behemoth with expensive tastes – visit waterside HQ and you will understand.
Flight crew gave up a spare member of the flight deck on certain routes as they were mainly redundant due to increased sophistication, safety and control in jet airliners. Am sure if the BA leadership could come up with robots or maybe a self service vending alternative to serving passengers then savings could be made in the cabin crew until that happens the high correlation between passenger numbers and crewing numbers will remain.
I see validity in Judgedred point – this is about BA leadership wishing to assert their power. It is so autocratic 1960’s and shown to be the worst of leadership style then and it will be again. The NEDs should give Broughton, Walsh and the leadership team a copy of Good to Great (Collins) and find the chapter on the virtues of bullying, intimidation and victimising as a successful leadership style …. There isn’t one… Alternatively get them on an Emotional Intelligence course – I would recommend Dr. Martin Newman. True leaders have willing followers. Walsh and his team are a group of guys going for a walk.
BA and passenger airlines generally are people businesses. To be successful they need a highly motivated, dedicated group of front line people. BA’s leadership has resulted in the opposite. In tough times, volcanoes, bad weather, major issues etc BA will need to call on the good will of their front line staff to keep the business running. The good will account will be empty for years.
Krug continue down the river, the facts on the ground tell a very different story to the manipulated figures BA publish and the morale within Waterside, but hey we wouldn’t expect anything less from a proven, in court, corrupt leadership.