Reply To: When, where and who gets business class company travel?Back to Forum
I work in business travel and see many varied travel polices.
The right policy is dependant on what you’re trying to achieve. You’d maybe want to only allow E or PE on flights up to 8 hours. This means most of the East US and Middle East. You might only allow biz for overnight flights or flights over 8 hours.
Will you allow biz based on flying time or total travel time?
Will you allow pax to buy flex or sem-flex tickets and use loyalty points to upgrade?
Most clients i deal with exclude first completely.
Whilst your policy needs to be tight, it’s a fine balance between doing what’s right for the company but also keeping your travellers happy.