Reply To: When, where and who gets business class company travel?

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I work in business travel and see many varied travel polices.

The right policy is dependant on what you’re trying to achieve. You’d maybe want to only allow E or PE on flights up to 8 hours. This means most of the East US and Middle East. You might only allow biz for overnight flights or flights over 8 hours.

Will you allow biz based on flying time or total travel time?

Will you allow pax to buy flex or sem-flex tickets and use loyalty points to upgrade?

Most clients i deal with exclude first completely.

Whilst your policy needs to be tight, it’s a fine balance between doing what’s right for the company but also keeping your travellers happy.

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