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#460546

Stefano
Participant

I know for sure now that Miles & More is cheating upon its customer.
I was checking out my account after a recent flight to notice that the amount of miles that were published to be earned on my particular flight weren’t charged after all. And that because the system for calculating the mileage is different than the one shown on their webpage. The calculation is made on the one way basis, which gives me a lot less mileage then if taking my flight as a round trip. And this is very normal by M&M which is willing to grant me with a Goodwill token. To me this is very tricky and misleading.
Did any of you encounter the same problem? And which solution did you get?
Have a safe travel you all.