Two best moments:
(i) On an Air France A380 watching the landing on my seatback tv from the camera mounted on top of the tail – magnificent; and
(ii) The BA crew operating a special 747 flight into Newcastle – great attitude and warmth.
And two worst:
(a) Sitting in the middle seat on a packed BA flight from Zurich next to a large, loud, selfish and arrogant American insurance salesman who spilt his two drinks over his (and very nearly my) trousers, as well as using his mobile phone during the taxy; and
(b) Security while transiting at LHR T5.
Merry Christmas and Happy Travelling in 2011 to all. 🙂