Flying BA has been both a pleasure and a miserbable experience. Stuck in SFO, cancelled flight from Verona, lost bags, snow, crew strikes, New First, superb crew this weekend, no mileage redemption booking on my chosen routes 11 months in advance, to name just a few. Sadly the miserable experiences of BA now far outnumber the good.
CX business class was another low point whist CX First a high. Qantas were great in the air (A380 aside) simply awful on the ground and customer relations.
Glad I am not going anywhere for a while.