Reply To: United Airlines no longer allows Star Gold passengers flying economy to board using the fast-track lines at LHR

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I’m a United Prem Exec – equivalent to *G, one level below 1K/GS.

The boarding process hasn’t changed, in the US at least. First class, 1K and Global Services are invited to board first through the premium ‘red carpet’ entrance.

Second, Business (if applicable), Prem Exec, *G are invited to board using the economy entrance.

Then they work through each seating areas for non elites.

It sounds like the gate agent in LHR either doesn’t know the policy or was pushed for time and went for herd tactics.

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