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Sorry if this topic has been discussed recently, but has anyone else stayed at the Waldorf Astoria in New York in the las ew months and been disappointed?

I stayed for three nights in the last week and (amongst other things) experienced surly staff, a huge queue to check-in and rooms that are in desperate need of renovation. I understand from one person I spoke to that a significant amount of money has been recently spent on renovation but I think that must have gone on the exterior than interior! Does anyone else agree or have a different view?