Reply To: Hotel Security BreachBack to Forum
Hey KJ , hope you have had a nice day.
I see all you want is confrontation and aside from you feeling my tone/attitude is wrong and this fast becoming a playground spat, at no point do you feel or make reference to the fact that what happened is wrong. I am therefore giving you a final response as I don’t have the time to keep on explaining myself and going round in circles.
I had asked you to post all your personal details here but you haven’t done that. I wonder why ? If sharing personal information is the norm in your world, what are you afraid of ?
In what way is a service provider’s mistake and subsequent poor response being highlighted tantamount to bullying ?
Here is another great one for Macdonald Hotels
You ask how redress should be made and I want Brittania to brief their staff on not to give hotel room numbers out willy nilly to the first person that calls up ? They can surely post a response on tripadvisor or send me an email apologising for this whole affair. I asked them not to call me, not to not email me.
Can you imagine, after some sleuthing, you calling up the London hotel of Mr Obama and say ” Hi I’m John Keane, the BT forum dictator ,Can I speak to Obama please ?” and they say ” Yes I’ll put you through, he is in room 300 ?!
Or if someone you really despise ( like me, your virt ual enemy ) calls up your hotel and asks for John Keane and the dizzy receptionist says ” Yes I will put you through to his room which is room 256 ?
All your questions and more have been answered. Now if you have finished slandering me can you answer mine please ?
Do you find it appropriate for a hotel to discuss guest’s personal details to complete strangers ?
Would you like it if, for example, I call a hotel you are staying at and ask for you by name and they volunteer your room number ?
You claim to have read the entire thread, but have you seen the responses I have had from 3 of my contacts in 3 major hotel chains ? And those responses have come from people very high up management , not customer services !
You say that I am aggressive,vulgar,unprofessional,ridiculous etc but can you tell me in a few honest words what I feel for you ?
I will read your reply assuming you can answer me on the above and won’t be replying to any more of your posts.
Have a nice night !