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PatJordan
Participant

Skyguy,

one of the reasons I wondered which Airline sent their staff to that particular hotel was that if they deem that standard ok for staff, what standards can we as passengers expect from that particular airline??

I imagine that whatever shape your initial complaint was, you would never have gotten a proper response from this hotel group. Given the generic and duplicated responses on tripadvisor, I doubt they give a monkey’s about any unhappy customer….

Pat