After 2 initial emails to “don’t really care much about the” Customer Services department and 3 emails to the Chairman and HR Director, 3 phone calls to speak to the concerned hotel’s Duty Manager, I got a Night manager last night who took all my details and said he would pass these to the Duty Manager who starts at 7am and will call me back. He mentioned that this was a very serious matter.
I have been quite busy all day with appointments but I log onto my email at 4pm and see no response from either of the senior management.
Furthermore Mr ” Duty Manager” also hasn’t called. I see this won’t go anywhere.
I think it is time to reveal all as I have done all I can and this company clearly don’t want to better themselves :
The hotel is Brittania Sachas Hotel on Tibb Street, Manchester City Centre.
The CEO who doesn’t give a damn about his staff is Alex Langsam.
The matter will now go to the airline whose staff’s security is being compromised.