The Charelmont Hilton in Dublin which I stayed at the begining of the year was excellent, a superb breakfast comfortable room and very friendly staff.
I stayed at the Hilton Euston once and when I arrived at 2200 the room was not made up from the last guest. The receptionsit chap insisted I went to the bar for a complimentry drink almost to the point of frog marching me. I didn’t want a drink just to get to bed after a long day. The breakfast was dire too.
But then there will be those that don’t meet the standards and it is very frustrating when they don’t. If you are in South wales again Simon, can recomend the Hilton in Cardiff which was very good when I stayed in August.