Thanks for the feedback. I have been extremely happy with Hilton and HH Diamond VIP for a long time. However, in the last year I’ve had three less than optimal stays,
Hilton New York – Ave of Americas
Hilton Metropole – London
Neither of these places made me feel like a “special” guest compared to some of the local, smaller hotels I have visited. And perhaps that is the point, the Metropole and the NYC are gigantic hotels… Perhaps too big to give any special attention.
I just spent one night at Hilton ZRH which is always excellent, and five nights at Sheraton Golf in Rome (dreadful).
I think VK makes a good point, no status card makes up for poor bed, rubbish food, and no facilities.