I can’t agree more! What a fraud this hotel is. We recently ( December 17th ) booked in to stay there for a week. We lasted 6 hours. We stayed in a so called Executive Towers Room, wasn’t much better than a Motel 6 in Kansas City. There was drilling and construction, the room was the tiniest I have ever seen at this rate level and the air cond was not functioning properly. When you are up on the 40th level and can’t get fresh air it was appalling. I would not recommend this hotel to anyone and will never stay there again. We changed to Centara Grand at Central World. Stunning. Brand New. Great service. Great rate and restaurants equal to the best in BKK. I am Starwood Gold and am reconsidering my membership. I thought it was only in Australia where hotels got away with this type of fraud. Apparently not.