“As an investment analyst, Ive seen clients like Ask1945 who must take a big financial hit before before they learn.”
When AIDanberg made this stupid, personal remark in May 2014, the price of IHG on the London Stock Market was hovering around 2100 to 2200. Since then IHG have issued spectacular dividends, and the stock has risen by about 20% (to around 2700), notwithstanding a fall of 2.6% yesterday.
The points I am making are:
Even Warrent Buffet doesn’t get it right all the time (eg Tesco), so don’t just rely on people who describe themselves as Investment Analysts. They have a role, but only a role.
When contemplating an investment, use a range of analysts and look at the trends they are describing.
Don’t focus on one issue: customer service is just one of a range of factors to consider. For example, those who did not invest in Ryanair – arguably with the worst customer service ever – have lost out big time.
I don’t support or condone the sort of alleged cheating by IHG, described by several members of this forum, but please don’t mix this up with predicting the financial performance of this company.
DB are a respected bank, with a good track record and their forecast may be right. But it will have been made on the back of several factors, not just customer service.