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#451040

MartynSinclair
Moderator

@TOC

Sorry to hear about your missed trip and hope BA can sort it all out for you next weekend.

Out of interest, does your travel insurance policy kick in to cover this kind of peril and will your out of pocket expenses be covered?

In theory could the airline / holiday provider have walked away from this situation (not that they had or did)…. afterall, you were at the airport in sufficient time, but the problem appears that after the all clear, there was insufficient airport manpower to get you through the system…