canucklad apologies just saw your response. Its funny that on any given day an airport will differ in experience etc. I used to transit Boston a lot on my way through the US and never had an issue, and even found the staff friendly and sympathetic (you listening Term5 jobsworths)?
Somebody the other day told me about their wonderful experience entering the US through Toronto! I couldnt believe what I heard as I have never come across a more horrendous experience than the US Border control in Toronto with the condescending attitude and brusque manner, I swore I would never do it again as I couldnt keep my mouth shut to the pig at the desk and I need access to the US… Go figure!