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#446381

TominScotland
Participant

Down in the Algarve for a few days and my son’s return flight with Easyjet to Glasgow was one of only two services cancelled from Faro as a result of the French strike. As he had to get back today, went scouring round various options and was 1000% impressed by the helpfulness of Jet2 staff, both in their call centre and at Faro Airport. They really excelled in getting my son onto a flight to Glasgow just minutes before it closed – and the last remaining seat.

Jet2’s service mindedness relly stood out and would make me want to give them a try in the future if the routing worked out. Incidently, their claim is that they never cancel a flight, only delay services so you are not faced with Easyjet’s rather unhelpful options of rebook (if you can find a flight) or get a refund.