Reply To: BBC2 to Air “Airport Live” from Heathrow in June

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Here is an interesting fact.

My understanding is that the following is factually accurate but perhaps BT could seek clarification from Heathrow.

While BBC 2 were broadcasting – chaos was breaking out in T3 following the failure of their baggage reconciliation system, which is known as Ultra. I can only guess at the volume short shipped baggage but it is easy to understand now why the cameras were kept well away from passenger and operational areas.

I have heard of one description from an employee in T3 who described as the worst night in 10 years.

While at it could BT get a statement on the state of the T2 baggage system and its readiness for next years opening.

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