Reply To: Why do I need to show a boarding pass when buying a magazine at the airport?

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I made purchases at both Boots and WHSmith last Wednesday at T5, no request to show BP at Boots, however when buying my paper at WHSmith the request was made via self service till, I then had to wait for an associate to come to the till point and enter a code, it’s surely not beyond the wit of anyone st WH Smith to rectify this?

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