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Terminal 1 at 0730 this morning. The queue went right through the terminal and outside into the drop off zone. 30 mins to get to the scanners – to me, this is not an acceptable delay.

Somewhat bizarre, despite the fact that they were guiding latecomers to the fast-track, I was denied access even though I had a Star Gold and was travelling Premium Economy.

Not worth arguing with the person doing the denying (as we all know) but I would like to know more about this length of delay and why fast-track was closed off to me?