Reply To: T5 xmas eve baggage belt broken

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24th Dec Flight Ba287 LHR to San Francisco has arrived with over one hundred passengers without any hold luggage. We were delayed 50 mins , excuse given on board was to off hold two bags for a no show passenger. The first we were told the baggage belt was broken was after the bags did not show after arrival bags were missing. Appreally the same happened yesterday. How many more flights are BA now sending without bags for most passengers? Media need to investigate the hidden story. We Were due to depart today, not delayed due to snow.

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