I travel out of Birmingham quite often. I came through to passport control off a Milan flight and spotted what I thought was a band member of McFly on passport control. As I wandered up to have my passport checked I felt compelled to speak out and advise the young man that it was about time he had a haircut. The elderly chap directing passengers laughed and so did the other passport checkers. My passport checker replied that he didn’t care. But he did care because three days later I was back and there he was with short hair, his tie done up, his shirt ironed and the stubble gone from his chin. I caught his eye and gave him a thumbs up. Shame he needed telling but that’s society these days.