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I agree with just about everything everyone says about Fast Track at T5. It really isn’t difficult to operate such a system and why BAA makes such a hash of it is beyond me. Mind you, people who aren’t prepared for the scanner drive me mad too. It’s never a problem at London City where everyone seems to know exaclty what to do and are suitably ready with jacket OFF TO PUT IT THROUGH THE SCANNER so you don’t spend ten minutes trying to remove every last metal item before the X ray. Why not only let people into Fast track who are ready for it?