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Hi dutchyankee, thanks. I did not realise there was a fast track for connections. Like you say, when you reach the top of the escalator it is very crowded and I’ve always just joined the first line. From what you are saying, if I go further on there is a fast track line. ? However, this reinforces the point that BAA has poor service since there should be signs for connecting passengers pointing out the fast track lines. With regards to fast track, I must admit that most US airports are much better at this. The ones I use always have a fast track for top level frequent flyers/first/business and the security staff are VERY diligent in checking that you are entitled to use it. BAA take note