Reply To: Fast track or not, on T5

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Fast track at T5 is a joke. On only one occassion out of about ten in the last few months have I been asked to show my entitlement to fast track..just join any queue is the approach. Pot luck seems to be the order of the day. Fast Track is no such thing! Initial promises of a few minutes to clear security are not being met. Often there are three or more channels which are not staffed whilst there are long lines waiting to pass through

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