Reply To: Hotel service at Heathrow T5

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There is a big difference between the standard of the Sofitel and the Radisson Edwardian, also the Sofitel is directly connected to Heathrow Terminal 5 via a covered link-bridge. the Hotel desk at the airport is an independent business so not necessarily privy to the best deals. If you had a good UK travel agent they could have quickly scanned for the best deal for you at the time (hotel rates can change constantly dependent on availablity)

Julie Savill
Personal Travel Counsellor

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