Reply To: T5: Abandon Hope All Ye Who Enter Here?

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My biggest frustration regarding T5 is the circuitous route you are forced to take to reach the lounges (unless you are eligable to access the Concorde Lounge / Room immediately after passing through security). The walk to the other lounges is a 5-minute loop to reach an area a few paces away from where you started – and it just comes across as a cynical BAA ploy to get as much footfall as possible past the shops. Very annoying

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