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Recently registered for IRIS, and went through gatwick immigration for the first time this weekend. The service was open, and there was no-one waiting, so even thouigh there was hardly anyone in the manned queues i thought i’d give it a go.

Follwed the instructions to the letter, and i’m convinced my eyes were positioned in the right place – but despite several orders to “move back”, it declined me, and as no-one seemed interested in helping me, i faced the humiliation of leaving that lane and going to the back of what was now a queue for the manned desks.

Shan’t be using it again.