@MarcusUK + Biztraveller74 + others
Need I say more? Just arrogancy, no customerfocus at all.
I had a quick look over the weekend myself as well – not an intensive survey – and came to more or less the same conclusions.
The new options for Promo awards were loaded end of last week, i.e. 10 days before the original scheduled end of June. Simply because the AF 1-rst class offers were not received well (my conclusion). Loyalty with FB is one-way-traffic. Now even more than ever before.