Reply To: BOOKING REWARDS SEATS

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AussieM
Participant

“Accusing Nature here”!

Facts:
BMI'”Diamond Club”, have “NO SEATS”…
on LH, SQ, TG, SK, SA, AC, AZ…
out of ANY EU destination…
To Any Continent…
In First or Business class (whatever code is used)
To anywhere in Asia, Canada, South Africa, Middle East, (to get to Australia…
In Jan, Feb, March, June 09!
Thats ANY date ( i waited to go through EACH date booking in Sept).

I also have contacts in Singapore Airlines, & have spoken to Managers in Air Canada.
They DO have seats, able to be booked on whatever code is reauired (Its up to DC to have the different knowledge of codes not us)

Good to see many other having the same problems. No smkoe without fire.
I have spokedn to supervisors etc, they openly admitted BMI WERE restricting seat allocations,

Having discussed with a colleague who is a commercial lawyer, I have decided to file a County Court action against BMI, to sue for the value of the tickets they refuse to issue.
It is a breach of Contract, Membership rules, & if they will not allocate seats that are available & can be ascertained as such, then they will have to explain why not, & settle for the value of a Single Business ticket to Those sectors, which have been reasonably requested.

These are the facts.
Does anyone really believe, that not one of the Star Alliance airlines, have ANY seats when you are prepared to travel from any EU Airport, via any continent, even on ONE sector out of Europe towards Australia???!!!

Interesting i have managed with my KLM Gold membership to book & find options on many dates being flexible as my DC requests, & there are far fewer airlines or seats available than SA.

BMI WERE very good, but since moving the call centre to India, it has become atrocious, no local accountability, little knowledge, & faceless unhelpful, misleading information.
As no one takes this up with BMI from BT, with so many complaining, perhaps it really is time for a Court to sit & make its mind up on what is reasonable, & in Contract. No doubt they will “suddenly” find seats then!!!
Goodbye & good riddance BMI & DC!

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