BMI are the end of it all. I have been trying to book 2 seats to the USA in January. I know the reward seats are there because I have looked at the ANA and Virgin websites. I get told no seats – on BMI, Lufthansa, Air Canada, US Airways, United and Swiss. Nothing.
I was prepared to book one Virgin seat with them and the other direct with Virgin….nothing. Yet Virgin list plenty of availability.
I have even had an agent hang up on me!
Time to shift my loyalty to another airline or group.