Pay to enter lounges at London Heathrow: what you need to know

21 Jan 2019 by BusinessTraveller
Plaza Premium Lounge London Heathrow Terminal 2

Need lounge access for your next trip through Heathrow? Here are your options, terminal by terminal

Whether you are a departing passenger, a transiting one, or an arriving passenger looking to freshen up for the day ahead, Heathrow has many lounges you can pay to access from brands including Aspire, Plaza Premium and No 1 Lounges. Here is our complete list of Heathrow lounges, which we will keep updated as new options open up.

Terminal 2

Plaza Premium Departures

The Plaza Premium brand is expanding across the airport, with recent openings in T3 arrivals, T4 arrivals and T5 departures. Located to the right of the escalators on the lower concourse, this publicly-accessible lounge is an atmospheric place – there are no windows, so it feels like a peaceful spa with showers (£15/hr) and day-bed rooms (from £60 for three hours). Slatted walls give privacy to a bar and several seating areas, and there’s a good selection of food and alcohol available, cost included (apart from champagne and prosecco). However, it’s the ability to book a room to sleep in that sets this lounge apart, with packages of up to ten hours available for transfer passengers.

Access costs £40 for two hours; open 0500-2300 daily.

Plaza Premium Arrivals

You’ll find this just past the United Arrivals lounge. It has a small buffet with pastries and fruit, and a bar that offers unlimited tea, coffee and alcoholic drinks (most of these included in the entrance price). The high bench at the back is good for working on laptops. Showers, treatment rooms for massages and “napping rooms” (all for a fee) are in a concealed back area. It has an English breakfast menu and a recently launched afternoon tea offering as well.

Access costs £40 for three hours.


No 1 Lounge Heathrow T3

Terminal 3

No 1 Lounge

Located in Zone F, this lounge is a classy space, if rather dark. The décor is modern with atmospheric spot lighting, and it offers a good choice of food and drink, including a bar with alcohol. Most drinks are free, though you have to pay for champagne. There are also showers and a spa offering paid-for treatments, as well as a wide choice of magazines and several TVs. Travellers who have Priority Pass, Diners Club, Wexas or Dragonpass cards can enter for £5, and some passengers can get free access through their airline. Otherwise, access costs £36.

Read our review of Heathrow’s No 1 Lounge.


Club Aspire LHR 3

Club Aspire Lounge

Lounge operator Swissport replaced its old T3 lounge with a new Club Aspire Lounge in late 2016. The lounge offers a wide selection of food as well as a complimentary alcohol menu that includes Spey Whiskey. In addition, there is a “Business Zone” for work and individual sleeping pods in the rest area. Travellers can book their access online for £25.

To get there, follow signs to Gate 1-42 and for ‘All Airline Lounges’ after Security. Bear left and continue to follow signs ‘All Airline Lounges’. Turn left and follow signs to Gates 1-22 and ‘Airline Lounges B-J’. Then turn left towards Gate 9. The lounge is signposted as ‘Lounge D’ and will be on the right hand side.


Plaza Premium Arrivals T3

The old Delta arrivals lounge

Lounge review: Delta Arrivals Lounge, London Heathrow T3

is now a Plaza Premium Arrivals lounge.

Plaza Premium opens Heathrow T3 Arrivals lounge

The landside lounge has seating for up to 28 guests, as well as 11 shower rooms, a pressing service, unlimited high-speed wifi, and “generous food and beverage facilities”.

Aerotel (Outside Security)
Part of the Plaza Premium group, the Aerotel London Heathrow T% is opening at the beginning of April 2018. It is on the ground floor of Terminal 3.

Plaza Premium arrivals lounge at Heathrow T4

Terminal 4

Plaza Premium Departures

The lounge operator’s T4 facility has the feel of a modern deli, featuring long communal tables with plug sockets at the seats, a self-service buffet with pastries, cold cuts and hot food, a coffee machine and cold drinks. There are lots of armchairs, some in private hexagonal pods, and computers with stools at reception. Access costs £35 for two hours.

Read our review of the T4 Plaza Premium lounge

Plaza Premium Arrivals

Located on the mezzanine level within T4 Arrivals, the lounge features 25 shower rooms, a lounge and bar area, and can accommodate up to 75 visitors.

There is also a new Flight Club dining concept, which the group says has been inspired by healthy eating and the use of herbs and seeds.

The menu includes a slow pressed juice service, with choices including Happy Tum-Tum to aid digestion, and morning refresher Charge Me Up.

Plaza Premium opens Heathrow T4 arrivals lounge

Club Aspire T5 Lounge Heathrow

Terminal 5

Aspire, the Lounge and Spa at LHR T5 Departures

Particularly welcome for anyone lacking Oneworld status, this paid-for facility, which opened last year, offers showers (£20 for 30 minutes) and spa treatments (soon these will be bookable in advance). Most drinks are free, though some alcohol costs extra. Access costs £30 for three hours.


Plaza Premium T5

Another option for those without Oneworld access.

Plaza Premium opens Heathrow Terminal 5 lounge



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