Narita International Airport, Tokyo: Fly Light

1 Mar 2018 by Neha Gupta Kapoor
Narita International Airport

There are 111 international cities that have direct connectivity to Narita International Airport, a majority of which are in Asia and North America. In comparison to its neighbours’ airports — Changi Airport, Hong Kong International Airport, Incheon International Airport and Shanghai Pudong International Airport — it has the maximum number of flights to North America.

Identifying long queues as one of the most loathed airport experiences, Narita Airport has made a conscious effort to tackle this. Focusing on “fast travel” it is to introduce self bag-drop machines at all passenger terminals, which as it reports, will serve more than 80 per cent passengers in 2018 alone.

Narita Airport is undergoing further renovations in preparation for the 2020 Tokyo Olympic and Paralympic Games. While in 2017 Japan received 29 million visitors, it is anticipating 40 million by 2020 and 60 million by 2030. Equipping itself to accommodate the growing passenger numbers, the airport is placing additional seating and installing more electric sockets near them. Other additions include improvement of wifi connectivity, introduction of interactive digital signage “for automatic responses in several languages”, deployment of assistance robots within the airport, and an increase in the number of mobile charging stations, to name a few.

Apart from these plans, below are some of the existing services available at Narita Airport.

FROM Narita Airport to Tokyo

Getting to Tokyo from Narita Airport is fast, cheap and easy.

Skyliner (Keisei Electric Railway)

Running at a maximum speed of 160 kmph, it is Japan’s fastest express train running on conventional tracks between Narita Airport and central Tokyo.

Narita Express (JR East)

It runs directly between Narita Airport and Tokyo, as well as to other stations including Shinagawa, Shibuya, Shinjuku, Ikebukuro, Yokohama and Omiya.

Express Bus

Airport Limousine Bus, Keisei Bus and other operators provide services to various parts of Greater Tokyo from Narita Airport.

Low-priced bus

Tokyo Shuttle, Yurakuchou Shuttle, The Access Narita and Narita Shuttle operate more than 160 services a day from Narita Airport to central Tokyo. Their low fares start at JP¥900/545 one way. The late night and early morning services are useful for customers taking the red-eye flight.

Fixed Fare Taxi

They offer services straight to your doorstep and the fare is as per a pre-decided rate card, based on your final destination, even if you encounter a traffic jam.


Narita Airport is connected to 129 domestic and international cities. Star Alliance and Sky Team member airlines operate from T1, Oneworld member airlines from T2, and low-cost carriers from T3.


T1 has nine airline lounges, of which five are operated by ANA; whereas T2 has ten lounges of which five are operated by Japan Airlines. These are available to eligible passengers flying that particular airline.

There are paid lounges too that offer free wifi and non-alcoholic beverages. For a one-time entry fee of JP¥1,200/705, travellers have access to Narita Travel Lounge (open daily 6:30am-9:30pm) on the third floor of T1. TEI Lounge (open daily 7am-9pm) at T1 and T2 charges JP¥1,300/765 per two hours. Travellers’ Lounge Rassurants (open daily 8am-8pm) is the second paid lounge (JP¥1,030/605) at T2.

Terminal 3 is reserved for low-cost carriers and has minimum facilities.

Showers and naps

There is just one hotel at Narita Airport — Nine Hours (ninehours.co.jp) — in T2. Its 24-hour reception desk serves overnight guests (JP¥4,900/2,875), those looking to nap (JP¥1,500/885 for the first hour and JP¥500/295 per additional hour), and those who wish to just take a shower (JP¥1,000/590 per hour, inclusive of towel, shampoo, and body soap). Size of the sleep pods are 3.7 feet wide by 7.2 feet deep by 3.7 feet tall.

Additionally, the airport offers nap and shower facilities at T1 and T2. Passengers can book a shower (JP¥1,030/605, includes shampoo, soap and towel) for 30 minutes, and a single (JP¥1,540/905) and double (JP¥2,470/1,450) room for an hour. T1 has eight shower booths (open daily 6:30am-9pm) before passport control, and 13 nap rooms and eight showers (open daily 7am-9pm) after passport control. T2 has four shower booths and six nap rooms (7am-9:30pm) after passport control.



There are plenty of dining options across all three terminals at Narita Airport, which include a good number of Japanese restaurants.


Duty-free includes international luxury and street brands, as well as budget to high-end local brands. They span across fashion, F&B, beauty and home accessories to name a few genres.

Fasola-shop.com is where you can pre-order items from this online duty-free before flying out. One must make the purchase two days before scheduled departure, and collect the package at a Fa-So-La SHOPS within the terminal.

With the number of business travellers it receives daily, Narita International Airport has put in place the basics, without any fuss, to help its visitors with a smooth arrival, departure or transit experience.


  • 2 runways
  • 3 terminals
  • 36 minutes train journey from central Tokyo
  • 37.4 per cent of Japan’s total international flight traffic
  • 129 cities connected
  • 40,687,040 passenger traffic in 2017
Japan Airlines’ Sakura lounge

Japan Airlines’ Lounges

Japan Airlines’ (JAL’s) First Class Lounges and Sakura Lounges are in Terminal 2. The two First Class Lounges are in the international area after passport control; of the three Sakura Lounges, one is in the domestic departure area, and the other two are after passport control.


Access is permitted as per the class you’re flying and the membership tier of JAL Mileage Bank.

As the name suggests, JAL’s First Class Lounge is restricted to those with a first class boarding pass and members of the JMB Diamond and JGC Premier tiers. Each member is additionally allowed one companion.

Sakura Lounge is open to guests flying first, business, premium economy and flex Y fare economy class. All tiers of JAL Mileage Bank, except JMB Crystal are allowed access to the lounge.


JAL First Class Lounge offers a full range of facilities such as showers, free relaxation massages, free wifi and loungers for naps amongst others. One of the services is in partnership with British shoemaker, John Lobb that has a shoe shining booth within the lounge itself.

Sakura Lounge is just as comfortable with cosy lounge chairs and free wifi. It has nap rooms and an additional space where children can be entertained.


Amongst its F&B offerings, the First Class Lounge has “hand-rolled sushi” prepared fresh in front of the guests. Other fresh items here are the baked bread from Maison Kayser, soup from Soup Stock Tokyo and cookies from qu’il fait bon. Drinks include Laurent-Perrier 1812, Pannier Extra Brut NV, Macon Villages Verget 2015 and Moulins de Citran Haut-Medoc 2009.

Sakura Lounge has a variety of international and Japanese cuisines. It too has freshly baked bread from Maison Kayser. Wines on offer include Fete d’ Or Blanc de Blancs Brut NV Michel Tissot & Fils, Nederburg Foundation Lyric 2017 and Silent Estate Cellar Selection Pinot Noir 2016.

Both lounges have an attractive display of sake too.

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